– The text asks if anyone tracks the number of reviews as a percentage of sales as a key performance indicator (KPI) for their eCommerce store.
– It questions whether this would be a good measure of experience with a purchase.
– The text invites a discussion on this topic.Consider tracking the number of reviews as a percentage of sales to measure the customer experience with purchases in your eCommerce store.Does anyone track the number of reviews as a percentage of sales as a KPI for their eCommerce store? Do you think this would be a good measure of experience with a purchase? Why or why not? Let’s discuss. #ecommerce #experience #strategyhttps://www.linkedin.com/in/jivanco